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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Martir Telles

Martir Telles

June 18, 2026

5  out of  5
rating by Martir Telles
"I just want to say thank you so much to Dana Garrigan for all of her help over the years. I've been working with Dana since I started my business in 2015, and she has been absolutely amazing every step of the way.

Whenever I receive letters or have questions regarding workers' compensation or general liability insurance, Dana is always quick to respond and provide clear, knowledgeable answers. Most of the time, she gets back to me within hours, and almost always within 24 hours.

She is professional, responsive, incredibly helpful, and truly knows her field. It's reassuring to have someone I can rely on when insurance questions come up, and she consistently goes above and beyond to support our business.

I sincerely appreciate everything Dana has done for us over the years and highly recommend her to anyone looking for a knowledgeable and dependable insurance agent. Thank you, Dana!"
We responded:
"Thank you so much for sharing your experience with our office. It's a pleasure working with you. We appreciate your kind words and loyalty. Anything we can assist with, just let us know!"
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Charmaine Mortley-Wood

July 15, 2025

5  out of  5
rating by Charmaine Mortley-Wood
"Just switched to Dana and so far couldn't be happier with the customer service focus!"
We responded:
"Thank you very much Charmaine. We are happy to have you with us. Anything we can do to assist, just let us know!"
Profile photo of Anna Wilkinson

Anna Wilkinson

May 21, 2025

5  out of  5
rating by Anna Wilkinson
"Dana is absolutely amazing. Shes the best insurance agent me and my husband have ever had. Dana got our family through one of the toughest times of our life (living out of a hotel due to flood damage while I was 9 months pregnant). She went above and beyond at every turn and ensured we we're taken care of and that our unique situation (my expecting a baby any day) was recognized.

Dana isn't only an incredible agent, but shes also a truly warm, kind, and wonderful person. I feel lucky not only to call her my agent, but also just to know her. In some of our most difficult times she has helped and comforted us and we can't thank her enough for that. She's truly 1 in a million."
We responded:
"Hi Anna, Thank you so much for your kind words! It was my pleasure to assist during this unfortunate situation. It has been so nice getting to know you and your family. If there is anything we can assist with, we are here for you! "
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Brittney Solis

January 7, 2025

5  out of  5
rating by Brittney Solis
"Kristin was wonderful to work with! She was eager to help and super friendly! Thank you for the great service"
Profile photo of Ankit Sapkota

Ankit Sapkota

September 11, 2024

5  out of  5
rating by Ankit Sapkota
"I Highly recommend Ms Garrigan, Always been an awesome help for our family. We got lucky to have her. Very knowledgeable and professional person I strongly recommend!!"
We responded:
"Thank you so much Ankit. It's our pleasure working with you and your family. Thank you also for your loyalty to our office! "
Profile photo of Fahim Nawabi

Fahim Nawabi

August 16, 2024

5  out of  5
rating by Fahim Nawabi
"Hi – I just obtain car and home insurance from State Farm – Kirstin was extremely helpful, really appreciate her good work and excellent customer service, very pleasant person to talk to, she will me agent from now on. Thank you Kirstin!"
We responded:
"Thank you so much Mr. Nawabi. We appreciate you choosing our office. We look forward to working with you! "
Profile photo of Carole Watkins

Carole Watkins

August 1, 2024

5  out of  5
rating by Carole Watkins
"Kristen is my agent there and she is great. she always trys to get you the best prices and she is so helpful. Both me and my daughter used Buster Nelson agency prior but I'm so glad we both switched. Buster Nelson agency never treated us like valued customers by his employees in the last few years. Thank goodness we found Kristen.
thank you Carole Watkins"
We responded:
"Thank you so much Carol. We appreciate your kind words and are happy to have you and your daughter with us! "
Profile photo of Vamiq Muradov

Vamiq Muradov

July 31, 2024

5  out of  5
rating by Vamiq Muradov
"This place is great and Ms.Kristin is very helpful. I’m very satisfied with their friendly approach to their customers."
We responded:
"Thank you so much Mr. Muradov. We appreciate you choosing our office and look forward to assisting you. Please call or stop by anytime! "
Profile photo of William Gonzalez

William Gonzalez

July 24, 2024

5  out of  5
rating by William Gonzalez
"This serves to recognize the outstanding service to clients provided by Kristin MacFarlane. For many years now, she has always responded back immediately when I call upon her. She has helped my family to understand and guide us through the many types of insurance that we have with State Farm. She is knowledgeable, helpful, and represents this agency with excellence. One stop shopping at its finest. Thank you Kristin. You are very good at your job, and greatly appreciated."
We responded:
"Thank you so much Mr. Gonzalez. We appreciate you and your family and your loyalty to State Farm over the many years. It's our pleasure to assist in any way we can! Thank you again! "
Profile photo of David Picard

David Picard

January 24, 2024

5  out of  5
rating by David Picard
"In an environment of automated response systems, chatbots, phone menu trees and auto-replies, Dana Garrigan and her team in Centreville are a welcome breath of fresh air. They are friendly, responsive, and have always been prepared to answer any of my insurance and financial services questions, from the simple to the complex. When I thank my lucky stars, I remember to include three named Dana, Kristin, and Oscar!"
We responded:
"Thank you so much David - we all appreciate it and enjoy working with you and your family! Exciting times ahead for you and we are happy to assist in any way. Thank you again for your kind words! "
Profile photo of Liliana Peraza

Liliana Peraza

June 28, 2023

5  out of  5
rating by Liliana Peraza
"Dana Garrigan and her staff are amazing. Highly recommend this office to anyone who is looking for insurance. Oscar V. has done an amazing job at assisting me everytime I have needed help."
Profile photo of Jan Katcham

Jan Katcham

June 2, 2023

5  out of  5
rating by Jan Katcham
"We are so thankful for Dana and her team. They have been so wonderfull with everything we have to do. great response to calls and very helpful processing our payments. Janet Katcham"
Profile photo of Trevin Waters

Trevin Waters

June 21, 2022

5  out of  5
rating by Trevin Waters
"I highly recommend Dana! Couldn’t ask for a better agent. She’s the best!"
Profile photo of Diane MacFarlane

Diane MacFarlane

June 14, 2022

5  out of  5
rating by Diane MacFarlane
"Awesome agent. We switched agents when our previous one retired and Dana and her staff have been extremely helpful. We were in the middle of a claim when we switched to Dana and I was thrilled with their customer support. They went above and beyond to help us out and make sure we were in contact with the right people. Always friendly and responsive - even when we had to leave a message as they were dealing with other clients they always returned our calls in a timely manner."
Profile photo of Wayne Leeman

Wayne Leeman

June 14, 2022

5  out of  5
rating by Wayne Leeman
"Great customer service and employees are both kind and professional. Kristin helped ensure I had the best plan for my insurance."
Profile photo of Scott Gaudet

Scott Gaudet

June 13, 2022

1  out of  5
rating by Scott Gaudet
"Little to know accountability. Agents will only sell you a policy . If yoo have issues with State Farm later , your local agent will disappear. They refer u to sub par repair shops !!!! AGAIN , NO ACCOUNTABILITY"
Profile photo of Daniel Gao

Daniel Gao

May 4, 2022

5  out of  5
rating by Daniel Gao
"I've had the honor to work with Dana and her team for the last 2 years. Dana has always gotten back to me with any issues or questions I have within a business day and would keep me informed if it ever needed to be longer. Dana has always been honest and fair with me in her insurance advice, even if it wasn't in her own best interests. Dana is definitely a wonderful business partner, and someone you want on your side!"
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EXM Contractor, LLC - Premium Painting

April 13, 2022

5  out of  5
rating by EXM Contractor, LLC - Premium Painting
"This State Farm agency is the best one for any kind of insurance! Dana is my right hand. She is always attentive to solve any problem of my business related to insurances and that has a very high value for me. I highly recommend this office!!"
Profile photo of Katlyn Leeman

Katlyn Leeman

October 22, 2021

5  out of  5
rating by Katlyn Leeman
"Wonderful customer service! Spoke to a woman named Kristin who was very kind and helpful. Definitely recommend this company to anyone seeking insurance."
Profile photo of Nicholas MacFarlane

Nicholas MacFarlane

October 1, 2021

5  out of  5
rating by Nicholas MacFarlane
"I love this office and their staff. I have all my insurance through them. Whenever I have any questions or concerns I can reach out to them and receive a timely response. Kristin has been very helpful and provides great customer service. I highly recommend Dana's office to anyone in the DMV area! She knows how to help protect all my valuables while giving excellent customer service every time I call."
We responded:
"Thank you so much Nicholas, we appreciate you putting your trust in us! Please stop by any time!"
Profile photo of Raymond Banks

Raymond Banks

June 22, 2021

5  out of  5
rating by Raymond Banks
"Always very helpful"
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Brendon Park

May 5, 2020

5  out of  5
rating by Brendon Park
"Highly recommend speaking with Rachael Waters and Dana Garrigan. It was the first time I was shopping for Renter's Insurance, I requested a quote online to compare pricing and Dana messaged me right away. Shortly after, Rachael contacted me and answered all the questions that I had and truly went above and beyond to help me keep my price same while making sure I was fully covered.
If you are looking for any coverage, look no further!"
Profile photo of Brad Duman

Brad Duman

March 4, 2020

5  out of  5
rating by Brad Duman
"Both Dana and Rachael are amazing. During difficult times, they both went above and beyond to make the insurance process as easy as possible. They limited the impact to my families daily life and helped get everything resolved in an extremely timely fashion. I will always be a loyal and extremely satisfied customer thanks to their support!"
Profile photo of Shelton Rhodes

Shelton Rhodes

February 28, 2020

5  out of  5
rating by Shelton Rhodes
"Rachel Waters provided the most outstanding customer service. I strongly recommend her and State Farm to meet your insurance needs, especially business insurance"
Profile photo of Edward Kaleebu

Edward Kaleebu

February 25, 2020

5  out of  5
rating by Edward Kaleebu
"Whenever i have to go to the physical office at Stone Road, Centreville, i get a warm, courteous welcome from Rachael and Dana and they always patiently and courteously attend to my requests, enquiries and problems, always coming up with a great solution to meet my specific needs. I've been with State Farm Centreville for the last five years and can't emphasize enough the value of personal service received visiting a physical office with real people who listen to and attend to your specific requests. Even when you have to call, you have the assurance of a real face behind the name and their phone customer service has been as good as the office visits.

Rachael and Dans are the very best personal insurers i have ever dealt with and i readily recommend them to anyone in Centreville, Chantilly and Fairfax countya - you will not be disappoint"
We responded:
"Thank you Mr. Kaleebu, it has been a pleasure assisting you and your family over the years. We always look forward to your visits and appreciate you putting your trust in us."